Who operates the website
ActivePhones · Patision 220A, Athens, Greece · +30 210 864 8754 · [email protected]
EPOS Electro is the name of ActivePhones’ information website. It is not presented as a separate bank, government service or electricity company.
No payments take place here
We provide no checkout, charge no cards and ask for no PINs, OTPs or e-banking credentials. We cannot see whether a payment completed or was credited to your account.
General information
Guides describe common scenarios and checks. The exact process differs depending on your electricity supplier and bank. Text does not replace official terms, your contract or tailored professional advice.
Organisation names and external sources
Mention of a third-party brand does not imply affiliation, endorsement or partnership unless explicitly stated and verifiable. External sources are offered to check information, rather than to recommend a particular commercial choice.
Where to go about an actual transaction
For a balance, failed payment, direct debit cancellation or suspicious charge, contact the relevant supplier or bank through a verified channel. EPOS Electro does not process transactions made on third-party websites.
Report a content problem
If you find inaccurate information, email [email protected]. Include the URL and relevant passage, without personal financial data.
Found something that needs correcting? Write to [email protected].