The EPOS Electro library

Your guide to electricity bills and payment methods

Find the information you need, with plain explanations, useful examples and clear sources.

17 guides

How to read your electricity bill

Understand the billing period, consumption, charges, amount due and payment reference before choosing an official payment channel.

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Your electricity bill

Where is the payment due date on your bill?

Find the payment deadline, distinguish it from other bill dates and plan time to verify execution through your official payment channel.

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Your electricity bill

What is the payment code on an electricity bill?

Find the correct payment reference, distinguish it from other bill numbers and review the details before confirming an official transaction.

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Your electricity bill

You paid, but the payment is not showing?

Review transaction status, reference and receipt when a payment has not appeared in your electricity supplier’s account.

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Your electricity bill

Keep your electricity payment receipt

Save a useful final receipt, link it to the electricity bill and share the necessary details carefully when an official investigation requires them.

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Your electricity bill

One-off online payment or direct debit?

Compare reviewing each online payment with an authorised automatic collection, including activation, monitoring and changes to your arrangement.

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Payment methods

How to pay an electricity bill

An independent guide to common electricity bill payment methods in Greece, the details to check and the records to keep after a transaction.

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Payment methods

Online electricity bill payment

Prepare an online electricity payment, verify the official channel and understand the confirmation, transaction status and receipt.

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Payment methods

Electricity bill payment methods

Compare common electricity bill payment channels and the conditions to confirm before choosing a method.

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Payment methods

Paying an electricity bill through online banking

A general guide to online banking bill payments: reference, amount, debit account, authorisation, transaction status and receipt.

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Payment methods

Paying an electricity bill through mobile banking

A practical guide to electricity bill payments in your bank’s official app, including reference checks, approval and payment records.

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Payment methods

What is direct debit for electricity bills?

Understand recurring electricity bill settlement, activation, amount checks and the process for changing or cancelling an arrangement.

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Online safety

How to make online payments more safely

Check the domain, amount, recipient and confirmation, and protect your private codes before paying an electricity bill online.

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Online safety

Check the website address before continuing

Learn to read a website address and separate its domain from page text before using an online electricity payment channel.

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Online safety

How to find your supplier's official website

Start with your bill or contract, cross-check the domain and find the correct official customer service channel.

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Online safety

Common mistakes when paying a bill online

Avoid incorrect references, duplicate payments and confirmation confusion with practical electricity bill checks.

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Online safety

Before confirming your electricity bill payment

A practical final check of the supply, payment reference, amount, recipient, execution date and receipt.

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