Editorial policy

Operator and content responsibility

ActivePhones · Patision 220A, Athens, Greece · +30 210 864 8754 · [email protected]

Guides use the byline EPOS Electro Editorial Team. This identifies the website’s editorial responsibility; it does not claim an individual expert, professional licence or independent certification.

Preparing an article

Each guide addresses a specific question, such as finding a due date or understanding the difference between a one-off payment and direct debit. It offers practical checks and explains when an official supplier or bank is needed.

Greek and English versions share a purpose and corresponding structure. Wording is adapted to the language rather than kept identical word for word. Illustrative transactions are not presented as real customer cases.

Choosing sources

We prefer the official websites of suppliers, banks, public authorities, regulators and technical standards bodies. Where a process depends on an organisation, we avoid presenting it as a universal rule.

A reference to a source does not imply a partnership. Text is written for the guide’s purpose rather than reproducing entire third-party articles.

Checking links and dates

External links are identified as such. A check date records a check that was performed; it cannot guarantee that a source will remain available or unchanged.

A last-reviewed date changes when the content is actually examined. We do not move dates automatically to make material appear newer.

Corrections and updates

Reports of material errors, unclear steps or broken links are assessed against available sources. Where a change is confirmed as necessary, the article is corrected. We do not promise a fixed response time or continuous monitoring of every source.

Report an error

Email [email protected] with the URL, the passage that needs correcting and an official source if available. Do not send an unredacted personal bill, card details or access credentials.

Limits and independence

EPOS Electro is an independent informational website operated by ActivePhones. We provide general information about electricity bills and common payment methods in Greece. EPOS Electro does not process payments and is not an electricity supplier, bank or government authority.

Content does not assess your personal finances or replace tailored professional advice. The current version contains no advertising tags or conversion tracking. Any future sponsored section would need clear identification.