Information about electricity suppliers

Start with your bill

The company named as the issuer on your bill is your reference point for questions about amounts, deadlines, contracts and payment methods. If you recently changed suppliers, you may have a final bill from the previous company. Check the issuer and supply before choosing a link.

The references here do not assess prices, customer service or whether a tariff suits you. We do not recommend a particular supplier. For exact charges, fees and conditions, consult your bill, contract and the supplier's current official information. A directory entry cannot establish which balance is due on your own account.

What the external pages provide

A supplier's official homepage can lead to customer service, your customer account or available payment methods. A help link leads to information published by that supplier; the exact procedure differs between suppliers and banks.

Every external link leads to a third-party website with its own terms and policies. EPOS Electro does not process transactions made on third-party websites. Selecting a link here does not start a payment and does not give us access to your account. Read the external service's own instructions before deciding whether to continue.

Check the final destination too

Before entering information in an external environment, check the exact domain and the supplier's instructions. HTTPS matters for encryption, but does not by itself prove a page is genuine. Never disclose PINs, CVVs, OTPs, passwords or recovery codes to a third party.

If a page is unavailable or has moved, use the confirmed homepage and find help through its navigation. Do not treat an unavailable page as a reason to trust an unfamiliar alternative in a message or advert. The verified supplier can explain changes to its services and where current guidance is published.

Names and link review dates

Enerwave announced on 13 November 2025 that Elpedison became Enerwave. We mention the former name to help readers who encounter it in older documents. Confirm information about your own contract and applicable instructions with the company.

The link review date is 6 October 2026. It records when we examined official published references, rather than continuous monitoring or certification of availability. If you find an outdated link, you can tell ActivePhones at [email protected] without sending banking details or a personal payment reference. Our editorial contact cannot investigate the status of a real supplier account.

Frequently asked questions